9am - 5pm PST
Our address is:
500 W Warner Ave
Santa Ana, CA 92707
We can be reached online through our online Customer Service center, or we can be contacted by phone at 1-800-304-3598.
We electronically verify each transaction with the Credit Company, processing only those orders if the Credit Company authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, representing a secure connection. In the event that an order cannot be completed, please contact our Customer Service. If our website cannot establish a secure connection, we will not risk your confidential information (it will not be transmitted).
We receive and store any information you enter on our website or give us in any other way with the exception of your Credit Card numbers. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and fulfilling your order.
*Emails: Email addresses we receive are used to contact you concerning inquiries before, during and after your order is placed, solely concerning your order. An exception to this is our Newsletters (more information below).
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses SteamShowersInc.com. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at SteamShowersInc.com if we cannot recognize you, we want you to be aware that these tools exist.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features, such as the storage of items in your Shopping Cart. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you disable cookies, you will not be able to purchase from the website. We recommend that you leave them turned on, or please contact our Customer Service to have your order placed.
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
If you choose to visit SteamShowersInc.com, your visit and any dispute over privacy is subject to this notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at SteamShowersInc.com, please send a thorough description to our Customer Service team and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. Please check our website frequently to see recent changes.